Frequently asked questions

The Gap club operates from numerous settings in the berkshire and surrey areas. A list of where we operate our clubs can be found on the Home Page, by

Our times of opening & closing can vary by club, depending on local parent needs, please see the club specific pages on the website to know exact times for clubs. However our typical times are as follows: After School Clubs: typically open from 15:00pm to 18:00pm or18:30pmn Breakfast Clubs: typically open from 07:30am until 08:45am Holiday Clubs: typically open from 08:00am to 18:30pm. However we have varied times for bookable sessions to help suit parent needs.

Yes. The Gap club is registered with ofsted and operates to the highest standards of childcare based on Ofsted guidelines.

Our staffing, training and qualification are determined by the statutory framework of EYFS. Our staff to child ratios operate as follows, depending on the age group For under 5's we operate a ratio of 1:8 For 5-7 year olds we operate a ratio of 1:10 For 8+ we operate a ratio of 1:12

As we provide group care each setting has a Supervisor on site that holds a relevant qualification in Childcare or Playwork. A number of other staff within the setting can also hold relevant qualifications. Regular staff are DBS checked, receive 12 hour Paediatric First Aid training, Level 2 Food Hygiene and Catering training and an Introduction to Safeguarding. These three courses are deemed as essential training and are updated every three years. We also offer other training opportunities to our staff in a number of areas such as advanced safeguarding, risky play, various special educational needs, leadership and management, safer recruitment, behaviour management, EYFS and Play.

It is always best to contact us be email on any booking related enquiries, and we will then get back to you. Our head office phone number is manned in the mornings during Term-time. To contact a specific Club, please contact them on the Clubs direct number For booking related enquiries contact us on: bookings@thegapclub.com For holiday club specific enquiries contact us on: holidayclubs@thegapclub.com For finance related enquiries contact us on: finance@thegapclub.com For all other ort general enquiries contact us on : office@thegapclub.com